Privacy Policy

1. Personal Information We Collect

The personal information we collect depends on how you interact with us and may include:

• Contact information, such as your name, email address, telephone number, billing address, shipping address, and account credentials.
• Order and transaction information, such as products purchased or considered, order history, returns, refunds, discounts, gift messages, shipping details, and payment status. Payment card information is processed by our payment providers; we generally do not store complete payment card numbers.
• Account information, including D2C customer account details and, for approved retailers, wholesale account, company, buyer, resale, tax-exemption, payment-term, and business contact information.
• Communications and submissions, including customer-service messages, survey responses, contest or promotion entries, and other information you choose to provide.
• Marketing preferences, such as email subscriptions, consent records, and opt-out choices.
• Device and usage information, such as IP address, browser and device type, operating system, referring URLs, pages viewed, search activity, interaction with emails, approximate location derived from IP address, and cookie or similar-technology identifiers.
• Information from third parties, including Shopify, Faire, Mailchimp, shipping and fulfillment providers, fraud-prevention services, payment processors, and other partners that help us operate the Services.

2. How We Collect Personal Information

We collect personal information:

• Directly from you when you place an order, create an account, apply for wholesale access, contact us, subscribe to marketing, or otherwise provide information.
• Automatically when you use the Site, through cookies, pixels, web beacons, local storage, log files, and similar technologies.
• From service providers and business partners, including Shopify, Faire, Mailchimp, payment providers, shipping and fulfillment partners, and fraud-prevention providers.

3. How We Use Personal Information

We may use personal information to:

• Provide, operate, personalize, and improve the Services.
• Process and fulfill orders, payments, returns, exchanges, refunds, and shipments.
• Create and administer D2C customer accounts and approved wholesale retailer accounts.
• Review wholesale applications, verify retailer eligibility, administer pricing or payment terms, and communicate about wholesale orders.
• Provide customer service and respond to inquiries.
• Send transactional messages, service announcements, and administrative notices.
• Send email marketing.
• Measure marketing performance and understand how customers use and interact with our Site and communications.
• Deliver personalized advertising, including ads based on your activity on our Site, match customer activity to advertising-platform accounts, create advertising audiences, and measure campaign performance, subject to applicable consent requirements and opt-out choices.
• Detect, investigate, and prevent fraud, misuse, security incidents, and other harmful or unlawful activity.
• Comply with legal obligations, enforce our terms and policies, protect our rights and the rights of others, and resolve disputes.
• Carry out any other purpose disclosed to you when the information is collected or with your consent.

4. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

• Commerce and technology providers. Our Site is hosted by Shopify. Shopify collects and processes personal information about your visits to and purchases from our Site to provide and improve the Services. When Shopify Network Intelligence is enabled, Shopify also processes information about your interactions with our store together with information about your interactions with other merchants and Shopify to provide enhanced services, including personalization and advertising features. Your personal information is shared with Shopify and other providers that may process or store it in countries outside the country where you live. Those countries may have different data protection laws. To learn more about Shopify’s processing of personal information, please review Shopify’s Consumer Privacy Policy. You can also visitShopify’s Privacy Portal to learn about available privacy choices and submit requests concerning Shopify’s processing of your information.
• Marketplaces. If you interact with us through Faire, Faire may collect and process information under its own privacy policy and may provide information to us so we can manage the retailer relationship and fulfill orders.
• Marketing providers. We use Mailchimp to manage email marketing and related engagement data.
• Payment, fulfillment, and business operations providers. These may include payment processors, banks, warehouses, shipping carriers, returns providers, customer-support tools, professional advisers, insurers, auditors, and fraud-prevention or security services.
• Advertising and analytics partners. We may disclose device, usage, and interaction information to providers that help us measure performance, personalize experiences, or deliver advertising, subject to your choices and applicable law.
• Legal and safety recipients. We may disclose information when reasonably necessary to comply with law or legal process; respond to lawful requests; protect rights, safety, and property; investigate fraud or security issues; or enforce our agreements.
• Corporate transaction recipients. Information may be disclosed in connection with a merger, financing, acquisition, reorganization, bankruptcy, sale of assets, or similar business transaction.
• Shopify Collective and supplier fulfillment. Some products sold on our Site are fulfilled directly by third-party suppliers through Shopify Collective or other supplier arrangements. For these orders, we share the personal information needed to process, ship, and support your purchase, which may include your name, shipping address, relevant contact information, and order details, with the supplier and its fulfillment providers.
• Meta advertising tools. We use Meta’s Pixel, advanced matching, and Conversions API to measure advertising performance, match customer activity to Meta accounts, and deliver personalized advertising on Facebook and Instagram. Information shared with Meta may include your name, email address, telephone number, location, device and cookie identifiers, browsing activity, and purchase information. Data is transmitted through browser-based tools and server-to-server connections, subject to applicable consent requirements and opt-out choices. You can exercise applicable opt-out rights through Your Privacy Choices.
• Google analytics and measurement tools. We use Google Analytics and the Google & YouTube integration to understand how visitors use our Site and measure the performance of our advertising and product listings. These tools collect or receive information about interactions with our Site, including browsing and purchase activity, device information, and online identifiers. You can exercise applicable rights to opt out of the sale or sharing of personal information or its use for targeted advertising through Your Privacy Choices.
• Other recipients at your direction or with your consent.

5. Cookies and Similar Technologies

We and our providers may use cookies and similar technologies to keep the Site functioning, remember preferences, understand Site usage, measure campaigns, prevent fraud, and, where used, personalize content or advertising. Some cookies are necessary for the Site to operate; others may be optional.

You may manage available choices through our cookie banner or privacy settings, if displayed, and through your browser settings. Blocking certain cookies may affect Site functionality. Where required, we recognize applicable opt-out preference signals, such as Global Privacy Control.

6. Email Marketing

Email. If you subscribe to promotional emails, we may send you news, product announcements, offers, and other marketing. You may unsubscribe at any time using the link in an email or by contacting us. Even after opting out of marketing, you may continue to receive non-promotional communications about your account, orders, or our ongoing business relationship.

7. Sale, Sharing, and Targeted Advertising

We do not sell personal information for money. However, some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly. Certain uses of cookies, advertising technologies, analytics, or Shopify services may fall within those definitions.

Where required by applicable law, you may opt out of the sale or sharing of your personal information or its use for targeted advertising by visiting Your Privacy Choices or contacting us at support@stewartsimmons.com. We also honor qualifying browser-based opt-out preference signals, including Global Privacy Control, as required by applicable law. We do not knowingly sell or share the personal information of consumers under 16.

8. Your Privacy Rights and Choices

Depending on where you live and subject to applicable exceptions, you may have the right to:

• Confirm whether we process your personal information and access or obtain a copy of it.
• Correct inaccurate personal information.
• Request deletion of personal information.
• Request information about the categories of personal information we collect, use, or disclose.
• Opt out of sale, sharing, targeted advertising, or certain profiling, where applicable.
• Limit certain uses or disclosures of sensitive personal information, where applicable.
• Withdraw consent where processing is based on consent.
• Appeal a decision we make regarding a privacy request.
• Receive equal service and pricing and not be discriminated against for exercising a privacy right.

To submit a request, email support@stewartsimmons.com with the subject line “Privacy Request” and describe your request and state of residence. We may need to verify your identity before completing the request. You may use an authorized agent where permitted by law; we may request proof of authorization and identity verification. If we deny an appealable request, you may appeal by replying to our decision or emailing us with the subject line “Privacy Appeal.”

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain business and transaction records, comply with legal, tax, accounting, and reporting obligations, resolve disputes, enforce agreements, and prevent fraud or abuse. Retention periods vary based on the nature of the information, why it was collected, applicable legal requirements, and operational needs.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no security measure or method of transmission is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and notifying us if you suspect unauthorized account activity.

11. Children’s Privacy

The services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child under 13 has provided personal information to us, please contact support@stewartsimmons.com so we can investigate and take appropriate steps to delete the information.

12. Third-Party Sites and Services

The Services may link to or integrate with third-party websites, apps, marketplaces, or services. Their privacy practices are governed by their own notices, not this Privacy Policy. We encourage you to review those notices before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised policy on the Site and update the effective date. If required by law, we will provide additional notice or obtain consent.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise a privacy right, contact us at:

Email: support@stewartsimmons.com
Website:https://stewartsimmons.com